Terms of Service

Introduction: By placing an order for food delivery through Thambi's Kitchen website, mobile app or any other related platform, you agree to be bound by these

Terms and Conditions: If you do not accept these Terms and Conditions, you must not place an order. Thambi's Kitchen reserve the right to modify these Terms and Conditions at any time without prior notice.

Account Registration: To place an order, you may be required to register an account on our website or mobile app. You agree to provide accurate, current and complete information when registering and to keep this information up to date.

Ordering Process: Orders can be placed through the website or mobile app. To confirm your order, you must provide a valid delivery address, contact information and payment method. By placing an order, you agree to pay the total amount, including any applicable taxes and delivery fees.

Prices and Payment: All prices listed on the website or mobile app are in British pounds and are inclusive of applicable taxes. We accept payments via credit/debit card and other online payment methods. You agree to pay all charges incurred by you or any user of your account at the prices in effect when such charges are incurred.

Thambi's Kitchen aims to deliver your order within the estimated time provided at checkout. However, delivery times may be affected by factors beyond our control, such as traffic, weather conditions or high order volumes. You must ensure that someone is available to receive the order at the specified delivery address. If the delivery is unsuccessful due to incorrect information, unavailability or refusal to accept the order, no refund will be issued.

Order Cancellation: If you wish to cancel your order, you must contact Thambi's Kitchen immediately. Order cancellations are not guaranteed and will be subject to our sole discretion. No refunds will be issued for orders that have already been prepared or dispatched.

Food Quality and Allergens: Thambi's Kitchen strives to maintain the highest standards of food quality and safety. However, we cannot guarantee that our food is free from allergens. If you have specific dietary requirements or allergies, please inform us when placing your order. Thambi's Kitchen will not be held responsible for any adverse reactions to food consumed.

Intellectual Property: All content on the website or mobile app, including but not limited to text, graphics, logos, images and software, is the property of Thambi's Kitchen or its content suppliers and is protected by international copyright laws.

Limitation of Liability: To the maximum extent permitted by law, Thambi's Kitchen shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of our online food delivery service.

Governing Law: These Terms and Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws. You agree to submit to the exclusive jurisdiction of the courts of United Kingdom.

Contact Information If you have any questions or concerns about these Terms and Conditions

please contact us at info@thambiskitchen.co.uk